With a history of accomplishing more than 1000 lead generation projects, we possess a forward-thinking and determined outlook for the future. We remain steadfast in our pledge to achieve complete customer satisfaction, no matter how vast or intricate the project may be. Our objective is not only to fulfill the expectations of our clients but to transcend them by creating an unparalleled experience.
Our team strives to exceed your expectations by assisting you in scheduling as many promising appointments as possible and consistently meeting your key performance indicators.
What Sets Us Apart From Other Call Centres Or Freelancers?
Highly Intelligent System
We utilise revolutionary AI technology to help identify ready to buy prospects. Our system can integrate information, analyze data and use the resulting insights to improve decision making and track prospects who are more likely to convert. It also helps enhance customer service experience at every touchpoint. Think of it like a Facebook algorithm. That's how powerful it is.
Streamline Business Processes
We are a business that does what you don't have time to do. We provide you with a fully managed service that comes with full support along the way. No more calling, managing, training and hiring. Our team will handle all of the calls, data sourcing, data entry leaving you with more time to grow your business. Get a list of leads delivered to your inbox daily.
We know your market
Save time, money and energy by working us because we have the intimate knowledge of your market. We serve primarily the Singapore and International market place and are considered experts in our field as we have been providing these services for over 10 years.
Transparency
We aim to be honest and upfront so you know exactly what you are paying for. There are no hidden costs such as toll charges, set up or database fees. Your call will always be made by a real person. We never use bots. All the calls are also recorded for audit and quality checking purposes.
Ease of communication
Our telemarketers speak with pleasant neutral accents. There is no language barrier, managing accounts is hassle free and communication costs are kept to a minimum. Connect with your prospects, without the language barriers and cultural differences.
Performance Driven
Every telemarketing project we work on has a goal. We don't just seek to hit the target; we want to go above and beyond. The pressure is on us to make sure that we do our best to ensure success. We want to show you that you made the right choice by hiring us, and we strive for excellence every time.
Multi-Channel Marketing Approach
To execute a successful product or service marketing campaign, it is crucial to leverage the appropriate tools to generate leads at every stage of the marketing funnel. Scenes City Telesolutions can aid in constructing a thriving marketing funnel by integrating different marketing mediums with our cutting-edge telemarketing solution, powered by artificial intelligence. Our objective is to ensure that customers have a seamless and satisfactory experience throughout their journey, thereby increasing the likelihood of converting leads into successful sales.
Building A Futuristic Call Centre
We are armed with state-of-the-art AI technology that enhances customer support across all channels. Our call centers incorporate the latest cloud services and machine-learning tools to deliver efficient and effective solutions. Although technology plays a critical role in fulfilling customer needs, there are occasions where human proficiency is indispensable, such as closing a sale, ensuring customer satisfaction, or addressing intricate issues. Our team of 60 proficient telemarketers bring extensive experience and expertise to each interaction, guaranteeing that every customer receives exceptional care and attention. By outsourcing your call center requirements to us, you can achieve superior outcomes while optimizing your budget.
We Take Your Business Marketing To Next Level
Recognized by GoodFirms as the leading provider of telemarketing services, we are dedicated to supporting businesses in generating high-quality and qualified leads on a daily basis.
Top Rated Sales CRM Software
We partner with Zoho to give you a complete Customer Relationship Lifecycle Solution to manage your marketing campaign so you can convert more leads, engage with customers and grow your revenue.